Privacy Policy

Privacy Policy


Clare Herriot Communications is a video and communications company based in London. We are committed to maintaining the trust and confidence of our clients and visitors to our website. In particular, we want you to know that Clare Herriot Communications is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. Our focus is on creating video content and supporting our clients’ online communication needs. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, and the limited conditions under which we may disclose it to others and how we keep it secure.

Get comfy, grab a cup of tea and read on



We do not collect cookies – so if you’re the cookie monster, nothing for you here.

Google Analytics

When someone visits we use a third party service (which we think is brilliant) Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site – it helps us improve our work and understand how best to serve our visitors and make their experience better. This information is only processed in a way, which does not identify anyone – it is anonymous and harmless. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website. We sometimes work with Google partner agencies who are tied into strict contracts with us as well (who also comply to GDPR regulations).

Mailing Lists

Clare Herriot Communications occasionally send out newsletters, however, we would only do so, if you have given your consent to being contacted in this way or you are one of our clients.  We would use a third-party provider, MailChimp, to deliver newsletters. We would also most likely gather statistics around email opening and number of clicks using industry standard technologies to help us keep and eye on and improve our e-newsletter. For more information, please check MailChimp’s privacy notice it’s such an interesting read… please take your time. You can unsubscribe to general mailings at any time of the day or night by clicking the wonderful unsubscribe link at the bottom of any of our emails or by emailing our data protection officer with clear instructions to have your details removed.

Storing information and Third Parties

As a solid rule, we do not share any collected personal data with third parties online or on paper. If you contact us via our contact form or directly via an email address, your information will be hosted within our email client (1&1).

If your personal information becomes vital to a video production and your information needs to be on a planning sheet, this will only be shared with other individuals who are specifically linked to the production.

Access to your Personal Data

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer:

Changes to this privacy notice

We review our Privacy Policy annually or at such a time when the law requires us to of course. We comply, we obey, we like to be transparent and trustworthy, and any information shared with us is in safe hands.

This Privacy Policy was reviewed on 23rd September 2020 and will be reviewed and updated where applicable on 23rd September 2021

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